Author/Administrator

The terms and conditions outlined below govern the use of the RAGA website. We understand that you value your personal information and are concerned about how it will be utilised. This statement clarifies our policies regarding the collection and usage of online information. It is crucial that you carefully read and comprehend this information.

RAGA : Privacy & Security Policy

RAGA is fully committed to adhering to privacy laws and safeguarding the privacy of its customers. The information collected by RAGA is necessary  for the purpose of efficiently processing orders & communicating with you. We may require details such as your name, email address, and contact information to process your order and arrange for its delivery. However, there may be instances where you can choose not to provide this information. In such cases, you may not be able to fully utilise certain features offered by RAGA or participate in loyalty programs.

It is important to note that RAGA will never disclose your information to third parties. We do not store or process credit card details online. Instead, credit card information is securely transmitted to RAGA via an encrypted web server. Rest assured that customer email addresses will not be used for unsolicited emails. Any instance of false or misleading information received by RAGA will be reported to the appropriate authorities.

Log Files

In the functioning of the RAGA website, we and our web hosting provider automatically collect specific information. This information encompasses your IP address, browser version, operating system, and the pages you access while on our site. The purpose of gathering this information is to monitor the performance of the site, evaluate various site features and services, analyse traffic patterns, assess user demographics, and aid in the administration of the website. It’s important to note that IP addresses are not associated with any personally identifiable information. This information is used in an aggregated and non-identifying manner only.

Safe Shopping On-Line

In order to safeguard online shoppers and minimise the risk of fraud, we highly advise against sharing your credit card details with us or anyone else through email. When engaging in online shopping, it is crucial to ensure that the website you are dealing with utilises SSL (Secure Sockets Layer) whenever you are required to provide your credit card or other personal information. If you happen to be contacted by someone claiming to be RAGA and requesting such details, please forward a copy of that message to us immediately. This will enable us to take the necessary and appropriate actions.

Email us at [email protected]

Security in transmission

As there is always a possibility of third-party eavesdropping or tampering, it is important to note that no data transmission over the Internet can be completely secure. Therefore, we cannot provide a guarantee for the security of any information you transmit or receive through our website or via email.

Security on our servers

We and our web hosting provider have taken commercially, procedurally, and physically appropriate measures to minimise the risk of unauthorised access to data within our hosting environment. However, it is important to note that they cannot guarantee the prevention of illegal and unauthorised access. Therefore, our web hosting provider and ragabedandbath.com.au cannot be held directly or indirectly accountable for any loss of content or information.

The use of cookies to collect information

Similar to many other websites, we utilise “cookies” to gather information. It is important for you to know that we use cookies to enhance your navigation experience on our site. Cookies are collected only during the shopping cart checkout process and when participating in polls.

A cookie is a message sent by a web server to your web browser (such as Netscape Navigator or Internet Explorer), which is then stored by your browser for future use.

When you revisit our site, your browser sends the stored cookie back to the web server. This enables the server to recognise that you have previously visited the site and assists in facilitating your navigation.

If you prefer not to receive cookies, you can configure your browser to notify you when a cookie is received, allowing you to decide whether to accept it. However, please note that if your browser is set to reject cookies or you choose not to accept them, certain areas of ragabedandbath.com.au may not function properly. It is important to understand that cookies do not personally identify users.

For further information on cookies, you may find it helpful to visit the following website: www.cookiecentral.com

Changes to policy

We reserve the right to modify the terms of this privacy policy at any time. In the event of any changes, we will publish the updated policy document on this website. Therefore, we strongly advise you to review the Privacy Policy whenever you visit our website.

Contacting us

If you would like to obtain further details about our information handling procedures, or if you have any suggestions regarding them, please reach out to us. We will make every effort to promptly address your inquiries or concerns.

Email us at [email protected]